The eyechild is posting a series of 'Thursday Thugs'. Interesting idea eyechild. Very interesting indeed - and frankly more thought provoking than most 'Wordless Wednesdays' and 'favorite photo Fridays'. We're strangers to the like of Frankie Fraser in these parts thank goodness. In Shropshire the 18th century had Jack Mytton - who might suffice in the 'mad, bad and dangerous to know' category. Curiously the County Council has named a footpath after him - 'The Jack Mytton Way' - as if he were the sort of man whose lead you would wish to follow. If you have a few moments do click the link above and read about his life - which is larger than - erm, life. Would make a good bio-pic I think.
Anyway, I thought I might just redress the balance and thank the ordinary people who, this week, have made a difference to my life.
We'll start with the lady arranging the Easter flowers in a beautiful Welsh church on Saturday afternoon, who got down from her ladder and not only answered my questions but emailed me later on to follow up my query with information of her own. A little beyond the call of duty - a favour in the favour bank I think. Thank you.
Then yesterday at Weston Park in Staffordshire - home to the 'V Festival, the Midlands Game Fair and numerous other events. A big place. 1000 acres, deer, 'Capability' Brown Landscape etc. - you get the picture. It's an attractive country estate, now held in trust by the Weston Park Foundation, but latterly was home to the Earls of Bradford. We enjoyed Paul Stamper's lecture about the 'History of Farming' (excellent by the way), lunch (delicious) and a walk round the grounds and the mansion. One might argue that the staff there were only doing their jobs in making visitors welcome - but we did feel, in the house in particular, that we were having our own private guided tour. Nothing was too much trouble. Customer service and customer satisfaction = 10 out of 10.
Finally, full marks to United Utilities who, long distance and without being jobs-worths sorted out the Problem with the Drain in Stockport, (and thanks to Rod the rodder too who actually did the dirty work). It seems that we're so used to bland officialdom or tick-box help desks that when the voice at the end of the phone is human and caring it is a pleasant surprise. Off-shore call centres please take note.
It's the small stuff isn't it, that really makes a difference?